Merchandise FAQ
» All merchandise sold via kpoporkflop.com are official unless otherwise stated in an individual products description. 
» KorK does not purchase pre-owned or used albums at this time for any reason.
» We accept donations for in store clearance sales ONLY.
» All used, damaged or unboxed albums are marked and advertised as clearance for in store shopping only. Unless marked for clearance, all merchandise is sold in factory/new condition. 
AfterPay Usage
» KorK does not accept AfterPay for pre-order merchandise. If a pre-order is purchased via AfterPay, it will be cancelled immediately. No execptions. Funds will return to the purchaser’s bank account according to their banks’ policies and wait times. KorK, LLC is not responsible for refund processing times once the refund is processed. 
» AfterPay is NOT accepted in store at this time. 
» If an order is processed online with AfterPay, the order will begin processing after the initial payment has cleared. If the initial payment doesn’t clear, the order will be cancelled.
Zip Pay Usage
» KorK does accept Zip Pay for pre-order merchandise. 
» Zip Pay is currently accepted online and in store.
United States Shipping Policy
» All domestic orders processed via kpoporkflop.com require 1 to 3 days of processing time. Processing times may become longer during holidays. We recommend ordering in advance to avoid delays in shipping.
» All packages are wrapped securely and carefully. If merchandise is damaged during shipping, KorK, LLC is NOT responsible for replacing/exchanging the order/item.
» All Light Sticks/Fan Lights are opened prior to shipping for a detailed quality check. This quality check includes, but is not limited to, looking for cracks or chips in product, missing components or merchandise malfunctions. Light Sticks/Fan Lights are carefully re-sealed with all original content.
» All domestic orders processed via kpoporkflop.com are shipped via USPS unless otherwise stated. Requests for other carriers can be made by emailing info@kpoporkflop.com
» All domestic orders shipped via USPS will include free tracking numbers and insurance via USPS up to $50.
International Shipping Policy
» All international orders processed via kpoporkflop.com require 1 to 7 days of processing time. Processing times may become longer during holidays. We recommend ordering in advance to avoid delays in shipping.
» All packages are wrapped securely and carefully.
» All Light Sticks/Fan Lights are opened prior to shipping for a detailed quality check. This quality check includes, but is not limited to, looking for cracks or chips in product, missing components or merchandise malfunctions. Light Sticks/Fan Lights are carefully re-sealed with all original content.
» All international orders processed via kpoporkflop.com are shipped via DHL unless otherwise stated. Requests for other carriers can be made by emailing info@kpoporkflop.com
Refund/Exchange Policy
» If merchandise is unavailable due to KorK, LLC’s error, we will offer an exchange of equal or lesser value to accommodate the customer. If the customer does not want the exchange, we will cancel and refund the order.
» KorK, LLC will not process a refund or exchange due to buyer’s remorse, dislike/disappointment with merchandise, or damage; NO EXCEPTIONS. KorK, LLC reserves the right to refuse such requests.
» All merchandise is inspected thoroughly prior to selling.
» If merchandise is damaged in store, it will be marked as clearance and sold at an additional discount for the inconvenience. NO REFUNDS will be provided due to damaged merchandise. 
General Terms & Conditions
Read these Terms and Conditions carefully before using the (http://kpoporkflop.com) website operated by KorK (“us”, “we”, or “our”).

These Terms create a legally binding agreement between you (“buyer”, “customer”) and KorK regarding your use of the Platform. Your access to, and use of, the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. 

1. Disclaimer Liability – kpoporkflop.com has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided “as is” without any express or implied warranties, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT SHALL KORK BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OR PERFORMANCE OF OR CONTENT ERRORS OR OMISSIONS IN THE INFORMATION, EVEN IF NOTIFIED IN ADVANCE OF THE POTENTIAL FOR SUCH DAMAGES. All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this “Policies & FAQ” page, as well as all applicable laws, and such access and use is at the user’s own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this “Policies & FAQ” page.

2. Copyright notice – Copyright notice for all pages on this web site: © 2020 (KorK), LLC. All Rights Reserved. Any reproduction of these pages for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties. You may not modify, publish, transmit, create derivative works or in any other way exploit any of KorK’s copyrighted works without first obtaining KorK’s written consent. You may not view, reproduce, print or otherwise use any of the content of this web site for anything other than your personal, informational, noncommercial use. Any reproduction must include the copyright notice set forth above.

3. Trademark notice – All product names, trademarks, service marks or other images in this web site are either the property of, or used with permission by, kpoporkflop.com and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons.

4. Purchases –  If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your full name, email address, phone number, billing address, and shipping address.

5. Links – KorK’s website contains links to third party websites. KorK does not control the content of these websites. Unless specifically stated on this website to the contrary, KorK is not affiliated with these third parties and does not endorse or sponsor their web sites, products or services

6. Privacy – We know that you are concerned about your privacy; so is KorK. Our privacy practices are designed to provide protection for your personal data. 

7. Governing Law – By accessing this website, you agree that the laws of United States, without regard to the conflict of laws and principles thereof, will apply to all matters relating to use of this web site.

8. Return & Exchange Policy – By accessing this website, you agree to KorK’s NO REFUND POLICY. There are no returns on event admission, merchandise, or any other service offered by KorK. There are no exempt parties included in this policy. ALL SALES ARE FINAL. KorK reserves the right to refuse any exchange or refund request.

 

These terms have been updated on today the 25th day of September during the year 2021