Item will be shipped 3-7 business days after order is placed. All items purchased via kpoporkflop.com include FREE TRACKING NUMBERS. KorK also practices a ZERO TOLERANCE RETURN POLICY! All items are opened, and checked, for any defects that may exist before shipping occurs. Exchanges are acceptable for up to 72 hours after scheduled arrival to purchaser’s destination. Item must be sealed as it came NO EXCEPTIONS. See exchange policy for more information.